This Privacy Policy describes how FLUXY Lighting Solutions (“FLUXY”, “we”, “us”) collects, uses and protects your personal information when you visit https://fluxy-lighting.com (the “Site”) or purchase our products. FLUXY is operated by Shenzhen Ruidingshun Technology CO.,LTD, headquartered in Shenzhen, China.

By using the Site, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

Information you provide directly

  • Order information — when you place an order: name, billing and shipping address, email address, phone number and the products you purchase.
  • Account information — if you register an account: your name, email address and password (stored only in encrypted form).
  • Customer support and inquiries — when you contact us or request a free lighting layout, we collect your name, email address, project details and any files (such as floor plans) you choose to send us.
  • Newsletter — if you subscribe, we store your email address to send product updates and lighting guides. You can unsubscribe at any time.

Information collected automatically

  • Device and usage data — IP address, browser type, operating system, pages visited and referring URLs, used for security, analytics and site improvement.
  • Cookies — we use cookies to keep your shopping cart working, remember your preferences and understand how visitors use the Site. You can disable cookies in your browser, but some features (such as checkout) may stop working.

2. How We Use Your Information

  • To process and deliver your orders, and to provide order-related support
  • To create lighting layouts and quotations you request
  • To respond to your questions and provide after-sales service
  • To send newsletters and product updates (only with your consent, and every email includes an unsubscribe link)
  • To improve the Site, prevent fraud and keep it secure
  • To meet legal, tax and accounting obligations

3. How We Share Your Information

We do not sell your personal information. We share it only with the parties needed to operate our business:

  • Payment processors — to process your payment securely. Your card details are handled directly by the payment provider and are never stored on our servers.
  • Shipping and logistics providers — to deliver your order (name, address and phone number).
  • Service providers — hosting, email delivery and analytics partners who process data on our behalf under confidentiality obligations.
  • Legal authorities — when required by law or to protect our rights and safety.

4. International Data Transfers

FLUXY is based in China and ships worldwide. Your information may be transferred to and processed in countries other than your own, including China, for the purposes described above. We take reasonable measures to ensure your data receives an adequate level of protection wherever it is processed.

5. Data Retention

We keep order and billing records for as long as required by tax and commercial law. Marketing emails are kept until you unsubscribe. Support correspondence is kept for up to 24 months to help with warranty and after-sales service.

6. Your Rights

  • Access and correction — you may request a copy of the personal data we hold about you and ask us to correct inaccurate information.
  • Deletion — you may ask us to delete your personal data, subject to legal retention requirements.
  • Objection and opt-out — you may object to marketing communications at any time by using the unsubscribe link or contacting us directly.
  • Data portability — you may request your data in a structured, commonly used format.

To exercise any of these rights, email us at hasnainmurshid8@gmail.com. We respond within 30 days.

7. Security

We use industry-standard safeguards including HTTPS encryption, access controls and encrypted password storage to protect your information. No method of transmission over the Internet is 100% secure, but we work continuously to protect your data.

8. Third-Party Links

The Site may contain links to third-party websites (for example, social media platforms). We are not responsible for the privacy practices of those sites and encourage you to read their policies.

9. Children’s Privacy

The Site is not intended for children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date below reflects the latest version, and significant changes will be announced on the Site.

11. Contact Us

For any privacy-related questions or requests:
FLUXY Lighting Solutions — Shenzhen Ruidingshun Technology CO.,LTD
Email: hasnainmurshid8@gmail.com
Address: Unit 3 407, Dahe Industrial Park No.34, Guanhu Street, Longhua District, Shenzhen, China

Last updated: October 2026